Last updated: September 1, 2026
These terms apply when you visit Noventra Digital Marketing or hire Noventra Digital Marketing. A signed proposal, statement of work, or invoice can add project-specific terms. If those conflict with this page, the signed document controls for that project. Questions: info@noventradigital.com.
1. Who we are
Noventra Digital Marketing provides digital marketing and development services for US businesses, including SEO, WordPress design, Shopify and BigCommerce stores, MERN and LAMP applications, Google Ads, Meta Ads, AI promotional video, and website maintenance.
2. Using this website
You may browse the site for lawful purposes. Do not attempt to break, scrape at scale, overload, or misuse the site or our forms. Content on this site — copy, design, logos, and code — belongs to Noventra Digital Marketing or its licensors. You may not copy it for a competing service without written permission.
3. Quotes and published prices
Prices shown as “from” (for example Shopify from $1,499 or SEO from $199/mo) are starting points, not a guaranteed final quote. Scope, timeline, and price are confirmed in writing after we review your business. A form submission or email is a request for information, not a contract.
4. How work starts
A project or retainer starts when we both agree in writing (email is enough) and any required deposit or first invoice is paid. We may pause or decline work if we cannot get the access, content, or approvals we need.
5. What you provide
You agree to provide, on time:
- Accurate business information and brand assets
- Logins or collaborator access (hosting, CMS, ads, analytics, stores)
- Feedback and approvals within a reasonable window
- Rights to any text, images, video, or data you send us
Delays on your side can move the launch date. You are responsible for the accuracy of the content you approve.
6. Payment
Invoices are due as stated on the invoice or proposal. Work may stop if a payment is late. Unless we agree otherwise, deposits are applied to the project and are not refundable once work has started. Monthly retainers bill in advance. Unpaid amounts may accrue reasonable collection costs.
7. Results we cannot promise
SEO, ads, and conversion work depend on competition, budgets, your offer, and platform rules. We do not guarantee specific rankings, traffic, sales, or ad return. We will work in good faith toward the goals in the proposal.
8. Deliverables and ownership
After full payment, you own the custom work we create for you (site pages, store theme customizations, ad copy we wrote for you, and similar project files), except for:
- Third-party tools, themes, plugins, fonts, stock, and platforms (Shopify, Google, Meta, hosting, and the like)
- Our internal processes, proposals, and pre-existing materials
Until invoices are paid, we may withhold files, publish access, or transfer of accounts. We may show completed work in our portfolio unless you ask us in writing not to.
9. Third-party platforms
Stores, ads, analytics, and hosting sit on third-party platforms with their own terms and fees. Those fees (Shopify, Google Ads spend, hosting, plugins, stock, and similar) are yours unless the proposal says we are paying them. We are not responsible for outages, policy changes, or account bans by those platforms.
10. Revisions and change requests
The proposal sets what is included. Extra pages, features, or rounds of revision beyond that scope are billed at the rate we agree in writing, or held for a later phase.
11. Warranty and support
Launch packages typically include a short post-launch support window as described in the proposal (for example 30 days). After that, fixes and updates are handled under a maintenance plan or a separate quote. We are not responsible for problems caused by third-party updates, other vendors, or changes you make after handoff.
12. Cancellation
Either side may end a project or retainer with written notice as set in the proposal. You pay for work completed and costs already committed. We will hand over paid-for materials in a reasonable format.
13. Limitation of liability
To the fullest extent allowed by law, Noventra Digital Marketing is not liable for lost profits, lost data, or indirect damages. Our total liability for a project is limited to the fees you paid us for that project in the three months before the claim. The site and free audits are provided “as is.”
14. Indemnity
You agree to cover us against claims that arise from content you supplied, your use of the finished work, or your violation of these terms or a platform’s rules.
15. Privacy
How we handle inquiry and project data is described in our Privacy Policy.
16. Governing law
These terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Courts in New York have exclusive jurisdiction, unless we both agree to another forum in writing.
17. Changes
We may update these terms. The date at the top will change when we do. For an active paid project, the terms in your proposal stay in force unless we both sign an update.
18. Contact
Noventra Digital Marketing — info@noventradigital.com — or the contact page.